Last week Mumbai hosted the 16th edition of the Asia Africa GCC Retail & Shopping Center summit at the Asia Retail Congress held at the Taj Lands End, Mumbai. This event was attended by over 400 retail professionals from over 30 nationalities and is a treasure chest of knowledge and shared experiences.

ARC created a brilliant platform with individual keynotes from industry veterans like Clint Lazenby from USA, Diego Chorny from Spain, Amit Puri from UAE & Patric Dorias from UAE and had a no. of panel discussions that shed light on current retail trends opportunities and challenges.

I had the esteemed honor to Chair a panel discussion on one of the most relevant and sought after topic that being The Path to Phygital where we put together the knowledge of industry thought leaders like

• Puneet Mansukhani (Partner Advisory services | Ernst & Young)
• & Gerard Rogers (Strategic Head India & Middle East | Omuni – powered by Arvind internet) and
• Vinay N (CEO & Luxury Brands Catalyst | Brands 2 Brands)
  while we drew upon the practical real world knowledge of Industry veterans like
• Sudhir Soundalgekar (Director Projects | Raymond) and
• Dharmendra Sharma (Head Projects | Universal Sportsbiz Pvt Ltd)
  who have lay the foundations across the Phygital journey with their respective basket of brands.

The whole panel discussion was very insightful and covered all aspects of Phygital proving its very crucial to remodel and revamp the traditional ways of retail. Integrating the excitement of traditional shop with the efficiency of digital technology is the new age of retail.

For more information, check out this video as it is a complete coverage of our panel discussion at ARC.